Security

Temetra, as a web enabled service, puts a high value on customer data and operates best industry practice in all areas of data integrity.

• Temetra Server
  Temetra operates on a dedicated server with no other web applications running, in a network facility with 24 hour security, generator backup and switched network connections to five Tier 1 networks.
  These facilities allow us to have more than 99% uptime and accessibility to your data.
  
  
• Secure Web Access
  Access to customer data is only available through our secure web application using Secure Socket Layer (SSL) technology. When accessing your network on Temetra, you will see a small padlock icon at the bottom of your browser, showing you that all information between your computer and Temetra is encrypted from unauthorized access. This is the same technology used by all the major secure sites on the Internet.
  We use a root certificate authority certified in all the major browsers, so there is no need for any additional software or downloads.
  
  
• Secure Payment Mechanism
  Temetra does not accept payments directly via the website. However, to provide a complete bill generation system, Temetra needs to receive the list of payments on account since the previous bill cycle for each network.
  To ensure this mechanism is highly tamper-resistant, we use digital signatures on the submitted payments and check the signature before every bill generation. Since the electronic commerce bill of 2000, Ireland has granted legal status to digital signatures of this form.
  In practice, the system is quite straight-forward; You need to add one step to your procedure and to digitally sign the spreadsheet file containing the payments you want to submit.
  Full Technical Description.